PRIVACY STATEMENT
Last Updated:, 2024
This privacy statement explains our collection, use, and disclosure of personal data. This privacy statement applies to FLYINGBIRD TECHNOLOGY LIMITED and to our controlled affiliates and subsidiaries (including but not limited to 337 Technology Limited, hereinafter collectively referred to as “Elex”). References to our “services” in this statement include our websites, apps, devices, and other products and services. This statement applies to our services that display or reference this statement, but it does not apply to any services that display or reference a different privacy statement.
PERSONAL DATA WE COLLECT
The personal data we collect depends on how you interact with us, the services you use, and the choices you make.
Information you provide directly. We collect personal data you provide to us. For example:
COOKIES, MOBILE IDs AND SIMILAR TECHNOLOGIES
We use cookies, web beacons, mobile analytics and advertising IDs, and similar technologies to operate our websites and online services and to help collect data, including usage data, identifiers, and device information.
What are cookies and similar technologies?
Cookies are small text files placed by a website and stored by your browser on your device. A cookie can later be read when your browser connects to a web server in the same domain that placed the cookie. The text in a cookie contains a string of numbers and letters that may uniquely identify your device and can contain other information as well. This allows the web server to recognize your browser over time, each time it connects to that web server.
Mobile analytics and advertising IDs are generated by operating systems for mobile devices (iOS and Android) and can be accessed and used by apps in much the same way that websites access and use cookies. Our apps contain software that enables us and our third-party analytics and advertising partners to access these mobile IDs.
How do we and our partners use cookies and similar technologies?
We, and our analytics and advertising partners, use these technologies in our websites, apps, and online services to collect personal information (such as the pages you visit, the links you click on, and similar usage information, identifiers, and device information) when you use our services, including personal information about your online activities over time and across different websites or online services. This information is used to store your preferences and settings, enable you to sign-in, analyze how our websites and apps perform, track your interaction with the site or app, develop inferences, deliver and tailor interest-based advertising, combat fraud, and fulfill other legitimate purposes. We and/or our partners also share the information we collect or infer with third parties for these purposes.
Examples of third-party analytics and advertising providers we use on our websites and in our services include, but may not be limited to the following:
Company/Service | Purpose(s) | Privacy Notices | Manage Settings (opt-out) |
Ajust | Advertising, Analytics | https://www.adjust.com/terms/privacy-policy/ |
https://www.adjust.com/forget-device/ |
AppsFlyer | Advertising, Analytics | https://www.appsflyer.com/leagal/opt-out | |
Advertising, Analytics | |||
Advertising, Functional | |||
Firebase | Advertising, Functional | ||
Google Analytics | Analytics | ||
Unity | Advertising, Analytics | https://unity3d.com/legal/do-not-sell-my-personal-information | |
Advertising | https://help.twitter.com/en/using-twitter/tailored-suggestions# | ||
Unity IAP | In-App Purchases | https://unity.com/legal/privacy-policy | https://unity.com/legal/do-not-sell-my-personal-information |
AIhelp | Customer Support | https://aihelp.net/privacypolicy/ | https://aihelp.net/privacypolicy/ |
ACE | Security | https://ace.qq.com/#/doc-center/8fc4c1195346a2c74e472881bca42c4010698921 | https://kf.qq.com/ |
Bugly | Analytics | https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56 | https://kf.qq.com/ |
ITMGEngine | Functional | https://cloud.tencent.com/document/product/607/59299 | https://kf.qq.com/ |
To learn about their privacy practices and how to opt-out from their use of cookie data for targeted advertising purposes, click on the links above. You may also use the advertising and cookie controls described below.
OUR USE OF PERSONAL DATA
Purposes of Use | Categories of Personal Data |
Contact information, demographic data, payment information, content and files, identifiers and device information, geolocation data, usage data, sensor data, inferences | |
Business operations. To operate our business, such as billing, accounting, improving our internal operations, securing our systems, detecting fraudulent or illegal activity, and meeting our legal obligations. | Contact information, demographic data, payment information, content and files, identifiers and device information, geolocation data, usage data, sensor data, inferences |
Product improvement, development, and research. To develop new services or features, and conduct research. | Contact information, demographic data, payment information, content and files, identifiers and device information, geolocation data, usage data, sensor data, inferences |
Personalization. To understand you and your preferences to enhance your experience and enjoyment using our services. | Contact information, demographic data, payment information, content and files, identifiers and device information, geolocation data, usage data, sensor data, inferences |
Customer support. To provide customer support and respond to your questions. | Contact information, demographic data, payment information, content and files, identifiers and device information, geolocation data, usage data, sensor data, inferences |
Communications. To send you information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages. | Contact information, demographic data, payment information, content and files, identifiers and device information, geolocation data, usage data, sensor data, inferences |
Marketing. To communicate with you about new services, offers, promotions, rewards, contests, upcoming events, and other information about our services and those of our selected partners (see the Choice and Control section of this privacy statement for how to change your preferences for promotional communications). | Contact information, demographic data, payment information, content and files, identifiers and device information, geolocation data, usage data, sensor data, inferences |
Advertising. To display advertising to you (see the Cookies section of this privacy statement for information about personalized advertising and your advertising choices). | Contact information, demographic data, payment information, content and files, identifiers and device information geolocation data, usage data, sensor data, inferences |
OUR SHARING OF PERSONAL DATA
We share personal data with your consent or as necessary to complete your transactions or provide the services you have requested or authorized. In addition, we share each of the categories of personal data described above, with the types of third parties described below, for the following business purposes:
Third party analytics and advertising companies also collect personal data through our website and apps including identifiers and device information (such as cookie IDs, device IDs, and IP address), geolocation data, usage data, and inferences based on and associated with that data, as described in the Cookies section of this statement. These third-party vendors may combine this data across multiple sites to improve analytics for their own purpose and others. For example, we use Google Analytics on our website to help us understand how users interact with our website; you can learn how Google collects and uses information at www.google.com/policies/privacy/partners.
Please note that some of our services include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide personal data to any of those third parties, or allow us to share personal data with them, that data is governed by their privacy statements.
Finally, we may share de-identified information in accordance with applicable law.
CHOICE AND CONTROL OF PERSONAL DATA
If you are unable to access certain personal data we have via the means described above, you can request access by contacting us as described at the bottom of this privacy statement. However, to the extent permitted by applicable law, we reserve the right to decline requests that are unreasonable or excessive, where providing the data would be prohibited by law or could adversely affect the privacy or other rights of another person, where deleting data would interfere with a legal or business obligation that requires retention of the data, or where we are unable to authenticate you as the person to whom the data relates.
Communications preferences. You can choose whether to receive promotional communications from us by email, SMS, and telephone. If you receive promotional email or SMS messages from us and would like to stop, you can do so by following the directions in that message or by contacting us as described in the Contact Us section below. If you receive a sales call from us, you can ask to be placed on our do-not-call list. These choices do not apply to certain informational communications including surveys and mandatory service communications.
Choices for Cookies and Similar Technologies. See the Cookies section for choices about cookies and other analytics and advertising controls.
EUROPEAN DATA PROTECTION RIGHTS
If the processing of personal data about you is subject to European Union data protection law, you have certain rights with respect to that data:
• You can request access to, and rectification or erasure of, personal data;
• If any automated processing of personal data is based on your consent or a contract with you, you have a right to transfer or receive a copy of the personal data in a usable and portable format;
• If the processing of personal data is based on your consent, you can withdraw consent at any time for future processing;
• You can to object to, or obtain a restriction of, the processing of personal data under certain circumstances; and
• For residents of France, you can send us specific instructions regarding the use of your data after your death.
To make such requests or contact our Data Protection Officer, please use the contact information at the bottom of this statement. When we are processing data on behalf of another party that is the “data controller,” you should direct your request to that party. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.
We rely on different lawful bases for collecting and processing personal data about you, for example, with your consent and/or as necessary to provide the services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”), you have certain rights with respect to that information.
Right to Know. You have a right to request that we disclose to you the personal information we have collected about you. You also have a right to request additional information about our collection, use, disclosure, or sale of such personal information. Note that we have provided much of this information in this privacy statement. You may make such a “request to know” by contacting us at CatFantasyCS@elex-game.com.
Right to Request Deletion. You also have a right to request that we delete personal information under certain circumstances, subject to a number of exceptions. To make a request to delete, email us at CatFantasyCS@elex-game.com, or mail a request to Suite 603,6/F, Laws Commercial Plaza,788 Cheung Sha Wan Road, Kowloon Hongkong.
Note that the CCPA defines “sell,” “sharing,” and “personal information” very broadly, and some of our data sharing described in this privacy statement may be considered a “sale” or “sharing” under those definitions. In the past 12 months, we have sold the following categories of personal information: Name and Contact Information, Content and Files, Demographic Data, Identifiers and Device Information, Usage Data, Geolocation Data, and Inferences. To opt-out from “sales” of personal information, please visit our “Do Not Sell or Share My Personal Information page.
We do not knowingly sell the personal information of minors under 16 years of age.
Finally, you have a right to receive notice of our practices at or before collection of personal information, and you have a right to not be discriminated against for exercising these rights set out in the CCPA.
Additionally, under California Civil Code section 1798.83, also known as the “Shine the Light” law, California residents who have provided personal information to a business with which the individual has established a business relationship for personal, family, or household purposes (“California Customers”) may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes.
Please be aware that we do not disclose personal information to any third parties for their direct marketing purposes as defined by this law.
California Customers may request further information about our compliance with this law by e-mailing CatFantasyCS@elex-game.com. Please note that businesses are required to respond to one request per California Customer each year and may not be required to respond to requests made by means other than through the designated e-mail address.
We retain personal data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations. For example, we delete a user’s personal data two years after their account becomes inactive.
LOCATION OF PERSONAL DATA
The personal data we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, or service providers maintain facilities. Currently, we primarily use IBM data centers in the United States and Aliyun data centers in China. The storage location(s) are chosen to operate efficiently and improve performance. We take steps designed to ensure that the data we collect under this statement is processed and protected according to the provisions of this statement and applicable law wherever the data is located.
Location of Processing European Personal Data. We transfer personal data from the European Economic Area (EEA), United Kingdom (UK), and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do so, we use legal mechanisms, including contracts, to help ensure your rights and protections. To learn more about the European Commission’s decisions on the adequacy of personal data protections, please visit: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en.
SECURITY OF PERSONAL DATA
We take reasonable and appropriate steps to help protect personal data from unauthorized access, use, disclosure, alteration, and destruction.
CHANGES TO THIS PRIVACY STATEMENT
We will update this privacy statement when necessary to reflect changes in our services, how we use personal data, or the applicable law. When we post changes to the statement, we will revise the "Last Updated" date at the top of the statement. If we make material changes to the statement, we will provide notice or obtain consent regarding such changes as may be required by law.
HOW TO CONTACT US
If you have a privacy concern, complaint, or a question for Elex or our data protection officer, please contact us at CatFantasyCS@elex-game.com.
Our address is Suite 603,6/F, Laws Commercial Plaza,788 Cheung Sha Wan Road, Kowloon Hongkong.
Our data protection representative for the European Economic Area and Switzerland is Adaptant Solutions AG
Rosenheimer Str. 139
81671 Munich
German
The nominated Representative for data protection matters in the United Kingdom is:
Adaptant Services Ltd
Kemp House, 160 City Road
London EC1V 2NX
United Kingdom
Inquiries may also be submitted through Adaptant’s contact form at https://www.adaptant.io/contacts-locations/.